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Southern Glazer’s Wine & Spirits Introduces COVID-19 Recovery Resources for On-Premise Customers

Wednesday, June 3, 2020

MIAMI & DALLAS--(BUSINESS WIRE)-- Southern Glazer’s Wine & Spirits (“Southern Glazer’s”)—the world's pre-eminent distributor of beverage alcohol—today announced the availability of its new Hospitality Industry Recovery Strategy Roadmap for on-premise businesses. The Roadmap is a digital tool offering resources and guides to help minimize recovery time for Southern Glazer’s on-premise customers that are rebuilding in the wake of COVID-19.

The interactive Roadmap features links and helpful videos, providing customers with a step-by-step guide that includes a Reopening Checklist, information on staff training, guidance for leveraging social media, suggested marketing and promotions tactics, and an approach for To-Go and Delivery programming strategies. It also connects customers directly to, the Company’s ecommerce portal for online ordering and self-service. The Roadmap was originally developed by the Company’s Coastal Pacific Wine & Spirits of Florida division, but is available to any on-premise business in the U.S.

Ernie Castro, Executive Vice President General Manager, Coastal Pacific Wine & Spirits of Florida, commented, “I'm really proud of the way our CPWS Florida team has pulled together to help on-premise customers navigate this uncharted path forward. This toolkit has been instrumental in mobilizing the local Florida customer recovery efforts, and it now can also serve as a blueprint across all Southern Glazer’s markets."

Customers can click here to access the Roadmap.

In addition to the Hospitality Roadmap, Southern Glazer’s continues to update its SGWS Customer Care website with recovery resources for the industry. The website was initially launched in March as an online hub for trade customers, providing timely updates and important resources to help businesses in the hospitality industry navigate the COVID-19 pandemic. As markets across North America begin their phase one reopening plans, the site has pivoted its content to provide more reopening and recovery resources for both on- and off-premise businesses. A new Reopening Resources section has been added to the site, in addition to a new Event Calendar featuring virtual education programming from Southern Glazer’s supplier community.

About Southern Glazer’s Wine & Spirits

Southern Glazer’s Wine & Spirits is the world’s pre-eminent distributor of beverage alcohol, and proud to be a multi-generational, family-owned company. The Company has operations in 44 U.S. states and the District of Columbia, and Canada. Southern Glazer’s urges all retail customers and adult consumers to market, sell, serve, and enjoy its products responsibly. For more information visit Follow us on Twitter and Instagram @sgwinespirits and on Facebook at

Southern Glazer's Wine and Spirits, LLC
Cindy Haas
Vice President, External Communications & CSR
Office: (305) 625-4171, ext. 1166
Mobile: (786) 498-7640

Southern Glazer's Wine and Spirits, LLC
Jennifer Hanlon
Communications Manager
Office: (305) 625-4171, ext. 1534
Mobile: (305) 898-9982

Source: Southern Glazer's Wine and Spirits, LLC


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